Same Day Cancellations are subject to a (2) Hour minimum charge at specified rate of quoted move.
For a full deposit refund please make sure to cancel within 48 hours after confirming your reservation and 7 business days prior to the actual move. Any cancellations after 48 hours and less than within 7 business days before the move may cause a total loss of your deposit. If you have not yet paid your reservation fee and have set a day and time with a Crown specialist, you are still obligated to satisfy that fee upon cancelation.
Local Moves Only
Please note: if you are canceling a move that is less than 7 business day out – your deposit will not be refunded.
Important Notice About Long Distance Moves:
Due to the nature of Interstate moves, once move has been , any cancellations will be subject to 55% (less paid deposit) of estimated cost to perform move. We block out our schedule and crew to accommodate your long moves and therefore we cannot cancel a confirmed move free of charge.
We do understand that the unexpected happens. Crown Moving allows 1 reschedule for Long Distance (Interstate Moves) at which time a $150 Interstate Rescheduling fee will be required. These terms are Non-Negotiable and clearly explained and available at your leisure.Any reschedules have to be confirmed with your sales representative at least 7 business days prior to the move. Please note that rates are subject to change based on the availability and dates.
Please note that rescheduling of the move will be accompanied by a $30.00 service fee.